07 5598 3292
About Westaway Restorations.
Westaway Restorations has specialised in providing restoration services to the Insurance Industry since 1987.
The company was started by owner/operators Mick and Robyn West before family member Brodie West joined forces with Aizer Group to offer complementary business services.
With over 25 years’ experience in both the domestic and commercial environments the Westaway Restorations team are knowledgeable in all aspects of restoration and repair. All of our qualified technicians are employed on a full time basis and regularly attend training courses, seminars and conferences to ensure that they are continually improving and updating their skill base.
We specialise in helping families recover.
Our Technicians boast over 140 years of combined experience within the Restoration Industry and hold IICRC & RIA Certification in all aspects of Restoration.
Our commitment, investment and dedication to our Industry ensures that we are highly regarded and respected within Industry circles and in most cases Westaway are the first point of reference for Assessors and Insurance companies.
Westaway also provides a number of other unique restoration services which can be found under Services. We remain committed to expanding our geographical footprint and services as opportunities arise.
Westaway provides a 24 hour, 365 day emergency service response from Rockhampton, west to Toowoomba and south to Grafton.
The Westaway Restorations Difference
Rapid Response Time
24 hour, 365 day emergency service with 24/7 project management
Advanced Technologies and Equipment
Ongoing investments in new technology and equipment ensure a productive and proficient team
Proven Performance
Our success is backed by strong numbers in customer satisfaction, efficiency in claim servicing and up to date
Our Core Capabilities
Queensland’s climate is renowned for harsh storms, cyclonic activity and flooding, particularly in the South East pocket and along the Northern Rivers region of New South Wales. Central to this stretch of coastline is Westaway Restorations.
Understanding this climate and the extensive damage that is born from it, Westaway Restorations have refined their abilities and developed core strengths in the following four areas:
- Rapid response time
- Advanced technologies and equipment
- A qualified and experienced team
- A dedicated claims management team
Clear and concise planning and execution is critical in a rapid response service for all situations: disaster, residential and commercial restoration. Westaway Restorations provide a 24 hour, 365 day emergency service with 24/7 project management to ensure their customers receive the support and assistance needed as quickly and efficiently as possible.
Investments in new technology and equipment ensure a productive and proficient team, with enhancements to job turn-around time, staff morale, customer satisfaction and a distinct reduction in downtime due to repairs and maintenance.
Despite having over 140 years of combined experience, the Westaway Restorations team are continually expanding their knowledge, perfecting techniques and engaging in training and certification. Each member of the team is passionate about their role and proud to be a part of the Westaway Restorations family.
